Last updated: March 2026

Parrilla Steak & Grill (“we”, “us”, “our”) is committed to protecting and respecting your privacy. This policy explains how we collect, use, and protect your personal data when you visit our website.

1. Who We Are

Parrilla Steak & Grill
The Hub
309 Avebury Boulevard
Milton Keynes
MK9 2GA

Email: hola@parrilla-mk.co.uk
Phone: +44 1908 870007

2. What Data We Collect

We may collect and process the following data:

Information you provide to us

• Name

• Email address

• Phone number

• Message content (via contact forms)

Automatically collected data

• IP address

• Browser type and version

• Pages visited and time spent on site

• Device and operating system

Marketing data

• Email preferences

• Subscription data (e.g. newsletter sign ups via Mailchimp)

3. How We Use Your Data

We use your information to:

• Respond to enquiries and bookings

• Provide customer support

• Send marketing communications (if you opt in)

• Improve our website and services

• Comply with legal obligations

4. Legal Basis for Processing

Under UK GDPR, we rely on:

• Consent – for marketing communications

• Legitimate interests – to respond to enquiries and improve services

• Legal obligation – where required by law

5. Marketing Communications

If you subscribe to our newsletter:

• We use Mailchimp to manage email marketing

• Your data is transferred to Mailchimp for processing

• You can unsubscribe at any time via the link in emails

6. Cookies

Our website uses cookies to:

• Improve user experience

• Analyse website traffic

• Support marketing efforts

You can control or disable cookies through your browser settings.

(If you are using Complianz, your cookie banner will handle consent.)

7. Data Sharing

We do not sell your data.

We may share your data with:

• Service providers (e.g. Mailchimp, hosting providers)

• Legal authorities where required

All third parties are required to respect your data and comply with UK GDPR.

8. Data Retention

We only keep your data for as long as necessary:

• Enquiries: up to 12 months

• Marketing data: until you unsubscribe

• Legal obligations: as required by law

9. Your Rights

You have the right to:

• Access your personal data

• Request correction of inaccurate data

• Request deletion of your data

• Object to processing

• Withdraw consent at any time

• Lodge a complaint with the ICO

ICO website: https://ico.org.uk

10. Data Security

We take appropriate technical and organisational measures to protect your data, including:

• Secure hosting

• SSL encryption

• Restricted access to personal data

11. Third Party Links

Our website may contain links to other websites. We are not responsible for their privacy practices.

12. Changes to This Policy

We may update this policy from time to time. Updates will be posted on this page.

13. Contact Us

If you have any questions about this policy or your data:

Email: hola@parrilla-mk.co.uk
Phone: +44 1908 870007
Address: The Hub, 309 Avebury Boulevard, Milton Keynes, MK